✨ Support Center

Filipino Mahal Dating App Help Center

We're here to help. Find answers to common questions and safety tips on this page.

Answers to Your Questions

💰 Is Filipino Mahal Dating App free?

Yes! Filipino Mahal Dating App is free to download and use. Core features including viewing profiles, liking, and sending messages are available at no cost. Some premium features may be available for a monthly subscription in the future. We believe love should be priceless! 💕

👤 How can I delete my account?

Yes! You can delete your account from Settings. When you delete your account, we remove your account and related activity (such as swipes, matches, messages, blocks, and reports) from our primary database. Note: Some information (such as backups or media storage) may remain for a limited time and be deleted with delay.

If you just want to be hidden temporarily, use "Pause Account" in Settings.

💕 How do matches work?

To connect, both people need to like each other! When you like someone and they like you back, a "Match" is created and you can start chatting. This system ensures that both parties are interested in connecting. 🌹

🔒 Is my information safe?

We take multiple security measures, including storing passwords as bcrypt hashes and limiting access. We do not sell your personal information. We may share some data with service providers (hosting/email) or as required by law. No system is 100% secure—use a strong password and keep your device secure.

📷 Can I upload multiple photos?

Yes! You can upload multiple photos to your profile. We recommend uploading clear, high-quality photos of yourself to increase your chances of matching.

⏸️ How do I pause my account?

Go to Settings → Pause Account to temporarily hide your profile from search and recommendations. When you log in again, your account becomes visible automatically.

🔗 Can I send links in messages?

For safety and scam prevention, links are not allowed in messages and are blocked by the system.

🚩 How do I report or block someone?

From a profile or a chat, you can use the Report and Block options. When you block someone, they can't message you and they won't show up in your recommendations.

Your Safety is Our Priority

We understand that meeting new people can be exciting, but the safety and security of our users is our top priority. Please take a few minutes to read these safety tips.

🛡️

Online Safety

Protecting Your Personal Information

You always have complete control over your experience on Filipino Mahal Dating App. We recommend staying anonymous until you feel comfortable.

  • Be careful when sharing personal information such as your full name, phone number, email, and address.
  • Protect your identity and only share personal information when you feel completely comfortable with the other person.
  • Do not enter any personal contact information in your profile.
  • Note that Filipino Mahal Dating App will never ask for your username or password. If you receive such a message, please report it immediately.
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Scammer Warning

You may encounter people who intend to take advantage. Some warning signs include:

  • Sending links to third-party websites
  • Urgent requests to communicate outside of Filipino Mahal Dating App
  • Financial or monetary requests from you
  • Suddenly disappearing and returning with a new identity
  • Requesting your address under the guise of sending gifts or flowers
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Report Suspicious Users

If you encounter a user who has violated the terms of use, please report them. Reportable issues include:

  • Requests for money or financial assistance
  • Users who appear to be under 18 years old
  • Sending offensive or harassing messages
  • Inappropriate behavior after meeting in person
  • Fake or fraudulent profiles
  • Advertising, including attempts to sell products or services

Meeting in Person

In-person meetings can be exciting, but following safety guidelines is very important:

  • Get to know the other person before meeting in person. First, get acquainted through chat.
  • Always meet in public places. For the first meeting, choose a public and crowded location.
  • Inform friends or family. Tell them who you're meeting and where.
  • Use your own transportation. Never get in a car with someone you don't know.
🍹

Know Your Boundaries

Being aware of the effects of alcohol and drugs on your body is very important. These can affect your judgment and alertness.

  • If the other person pressures you, firmly ask them to end the date.
  • Always keep an eye on your drinks.
  • Keep your personal belongings with you.
  • If you feel uncomfortable, leave the location.
🆘

If You Feel in Danger

If you are in immediate danger, call 911.

US National Resources:

  • National Domestic Violence Hotline: 1-800-799-SAFE (7233)
  • RAINN (Sexual Assault Hotline): 1-800-656-HOPE (4673)
  • FBI Internet Crime Complaint Center: ic3.gov

If you've had an unpleasant experience, it's not your fault and support is available.

Have Questions?

The Filipino Mahal Dating App support team is always ready to help.

📧 Contact Us